I can't log in

I can't log in

If you're having trouble logging in, try to first close the app completely and then re-start it. 
Please ensure you signin using the same email you originally signed up with. If you sign in with a different email, this will create an entirely new account for you. 
If you're still having issues please visit https://help.on.life/portal/en/newticket and let us know. 

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    • How to log out

      If you wish to log out of the app, please follow these steps 1. Open the app and tap on your avatar 2. Tap the Account button 3. Tap the Log out button

    • How do I reset my password?

      Access to your Onlife account is via Google login. Go to your Google account and reset your password, you'll get an email from Google